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GENERAL QUERIES

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

How long does delivery take?

We process orders within 1 - 3 working days, and delivery typically takes 8 - 12 working days. All orders are fully tracked, ensuring they are monitored from our warehouse to your delivery address for a smooth and secure experience.

How long will it take to receive a refund?

Once you’ve sent your items back to us, you should receive your refund within 10 working days after the items have reached our warehouse. You can track the progress of your return using the provided track and trace of your chosen carrier which indica

What is your return policy?

To return your order, it must meet the following conditions:. To initiate a return:. We reserve the right to refuse returns if items are used or damaged through no fault of our own.

How do I make a return?

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. Return by mail. Reach out to our customer support team at [email protected] to initiate the return process with your order nu

What payment methods can i use?

We offer a variety of payment methods to make your shopping experience convenient and secure. Here are the payment methods we currently accept:Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express