If you have any questions, don't hesitate to contact us, we are happy to help. Our experts are available 7 days a week to answer all the questions you may have. Contact: info@elizabeth-london.uk

If you have any questions, don&apos;t hesitate to contact us, we are happy to help. Our experts are available 7 days a week to answer all the questions you may have.Contact: <a href="mailto:info@elizabeth-london.uk">info@elizabeth-london.uk</a>&#xA0;

How can i contact the customer service?

We always aim to answer every question within 48 hours.

We always aim to answer every question within 48 hours.&#xA0;

What is the response time of the customer service?

Home

Shop

Elizabeth London

CONTACT

How do I track my order?

How long does delivery take?

How long will it take to receive a refund?

What is your return policy?

How do I make a return?

What payment methods can i use?

GENERAL QUERIES

How do i find the right size?

Do you offer warranty on your product?

How do I apply promo/discount codes?

PRODUCT

How do I cancel my order?

Do you offer free shipping?

What is your shipping policy?

Can I edit or add anything to my order?

My order was marked delivered but it’s not here.

I haven't received an order confirmation. What should i do?

I entered a wrong shipping adress. What can i do?

ORDERS & DELIVERY

What if my package gets lost or arrives damaged?

Do you offer refunds or exchanges?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What are the return costs?

How long does it take for my return to be processed?

RETURNS & REFUNDS